Shipping policy
SHIPPING POLICY
Last updated: March 12, 2026
ORDER PROCESSING Orders are typically processed within 1-3 business days (Monday-Friday, excluding public holidays). Once your order has been shipped, you will receive an email confirmation with a tracking number.
DELIVERY TIME Delivery times vary depending on your location:
- Lithuania: 1-3 business days
- Baltic States (Estonia, Latvia): 2-5 business days
- Central Europe: 4-8 business days
- Eastern & Western Europe: 5-10 business days
These are estimated timeframes. Delivery may take longer due to carrier delays, weather conditions, or other unforeseen circumstances.
SHIPPING CARRIERS We ship via Omniva and trusted international couriers depending on your location.
SHIPPING COSTS Shipping costs are calculated at checkout based on your delivery destination:
- Lithuania: €4.49 (Omniva pickup point)
- Baltic States: €3.49 (pickup point)
- Central Europe: from €7.99
- Western Europe: from €14.99
- Eastern Europe: from €16.99
FREE SHIPPING We offer free shipping on orders over €75 within Lithuania and the European Union.
ORDER TRACKING Once your order has been shipped, you will receive a tracking number via email.
SHIPPING ADDRESS Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses. To update your address, contact us immediately at info@scentglow.lt.
DELIVERY ISSUES If your shipment is delayed, lost, or damaged, please contact us at info@scentglow.lt. We will work with the carrier to resolve the issue as quickly as possible.
DELAYS BEYOND OUR CONTROL We are not liable for delays caused by carrier issues, weather conditions, public holidays, or other events beyond our control.
CONTACT US Scent&Glow Email: info@scentglow.lt Phone: +37068477055 Address: K. Korsako g. 1A-2, Šiauliai, Lithuania